Our Promise
At Rebel, your happiness matters to us. We take pride in offering thoughtfully curated products, and we want every purchase to feel like a great experience. If something isn’t quite right, we’re here to help.
Return Window
We gladly accept returns within 7 days of delivery or pickup.
To be eligible for a return, items must be:
Unused and unworn
In original condition
With original tags and packaging (if applicable)
Free of damage, stains, or odors
Eligible Items
Most regular-priced items are eligible for return.
Non-Returnable Items Include:
Sale or clearance items
Custom or personalized products
Intimate or hygiene-related items (for health reasons)
Digital products or gift cards
(If you’re unsure, feel free to contact us before returning.)
Return Process
To start a return:
Email us at rebelcomarket@gmail.com within 7 days of receiving your order
Include your order number and reason for return
We’ll provide return instructions within 1–2 business days
Please do not send items back without contacting us first.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
We recommend using a trackable shipping method
Rebel is not responsible for lost return packages
Refunds
Once we receive and inspect your return:
Approved refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method
Shipping fees are non-refundable
You’ll receive an email confirmation once your refund is completed.
Local Pickup Returns
For local pickup orders, returns must be made within 7 days of pickup. Please contact us to schedule a return drop-off.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We’ll make it right as quickly as possible.
Our Promise to You
Rebel was built on community, creativity, and care. We truly value every customer and are committed to making sure you feel confident shopping with us. If something isn’t right, please reach out—we’ll always do our best to help.
Our Promise
At Rebel, we’re committed to getting your order to you quickly, safely, and with care. Every item is thoughtfully packaged to ensure it arrives in great condition. Thank you for supporting our small business—we truly appreciate you.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.
During high-volume periods, launches, or holidays, processing times may be slightly extended. If this happens, we’ll keep you informed.
Shipping Time
Once your order has been processed and shipped, delivery typically takes 4–7 business days, depending on your location and carrier.
Please note:
Shipping times are estimates and not guaranteed
Weather, carrier delays, or holidays may impact delivery
Shipping Locations
We currently ship within the United States.
If you are interested in international shipping, please contact us for availability.
Shipping Rates
Shipping rates are calculated at checkout based on:
Package weight and size
Shipping destination
Selected shipping method
Any applicable shipping promotions or free shipping offers will be clearly displayed at checkout.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
Please allow up to 24 hours for tracking to update.
Local Pickup Option
We offer free local pickup for customers in our community.
Pickup details will be provided after checkout
You’ll receive an email when your order is ready
Orders must be picked up within 7 days of notification
If you need more time, please contact us in advance.
Incorrect Address & Delivery Issues
Please ensure your shipping address is correct at checkout.
Rebel is not responsible for:
Packages delivered to incorrect addresses provided by the customer
Delays caused by carriers
Lost or stolen packages marked as “delivered”
If an issue arises, please contact us and we’ll do our best to assist you.
Damaged or Missing Packages
If your order arrives damaged or is missing items, please notify us within 48 hours of delivery and include photos when possible. We’ll work quickly to resolve the issue.
Our Commitment to You
We take pride in serving our Rebel community with honesty, transparency, and care. Your trust means everything to us, and we are committed to making every shopping experience a positive one.
If you ever have questions about your order, feel free to reach out—we’re always happy to help.